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All Booked Up

Every missed call is a job that went to somebody else.

We answer the calls you can't get to and turn them into appointments on your calendar.

Trusted by45+home service brands and the agencies behind them

Junk Masters
Junk Bear
Landmark Junk Removal
Junk-N-Haul
Junk It Away
Left Coast Hauling
Rocket Junk Removal
Eagle Landscaping
JD Air
Keil Electric
Calbrush Painting
Taurify
Marketly
JRA
Dunzo Marketing
SurchDigital

The math on one missed call.

Nobody calls one company. They call until somebody picks up.

62%

of calls to home service companies go unanswered

$1,200

average value of one booked job

78%

of customers buy from whoever answers first

Missed calls calculator

Industry average across the trades. Change it to your number.

Calls a month375
Calls you're missing150
That would have become jobs53

Walking out the door

$763,200

Missed calls don't show up on the P&L but that doesn't mean they aren't costing you.

Why it works.

We only do home services. That focus shows up on every call.

We do it all!

We can take messages, book appointments and transfer urgent calls.

We got you covered

Overflow, late nights, weekends, and holidays

Booked, transferred, or handed to you.

You decide which calls go where.

The calls that come in anyway.

Overflow at noon, the 8pm call, all weekend.

Booked directly into your scheduling system or CRM.

The appointment lands in the software you already run, with the job type, the address, and what the customer actually said.

ServiceTitan
Jobber
Housecall Pro
Workiz
GoHighLevel
DripJobs
Service Fusion
Monday
FieldPulse
Vonigo

Three services built for home service companies and the agencies behind them.

Three services for three different needs. Pick what fits. If you're an agency, white label all three under your own name.

Your line is always covered.

Call Receptionist

We answer, then either put the caller through to you or take a message. You decide which calls are worth the interruption.

For you if: calls are going to voicemail and you don't have a front desk.

Booked fast, before they move on.

Appointment Setting

We tie into your scheduling system and book the appointments ourselves, by the rules you set.

For you if: you get plenty of calls and requests, and not enough of them turn into appointments.

A trade-trained assistant, dedicated to you.

Dedicated Assistant

They answer, book, dispatch, and handle the permits and invoicing behind it.

The office person you were about to hire, without the payroll.

For you if: you need more than someone answering the phone.

Go live in days, not weeks.

Five steps. Most accounts are live within 72 hours.

See how it works
1
Kickoff call

We walk through how you want calls handled, from your greeting to your pricing and scheduling rules.

2
We build the script

You approve it line by line before anyone picks up.

3
We connect to your systems

We work inside the CRM and calendar you already use, so there's nothing new to buy or learn.

4
Forward your calls

Overflow, after hours, or all of it. Change it any time.

5
We go live

You pick the date. From then on, somebody's there.

Click on the phone to hear how we sound on the phone

Hear how we answer.

One real call. Judge for yourself.

What changed for them.

Three home service companies and one agency partner, in their words.

Churn dropped. Clients close more deals.

Since adding ABU, our clients have been closing more deals than ever before. Our churn rate dropped, and we finally stand out.

TaurifyCayleb PletosFounder, Taurify
Left Coast Hauling

After hours and overflow, covered.

I definitely would recommend ABU to others, especially if you are a smaller operation that doesn't have a dedicated employee to take inbound calls. And even if you did, using ABU to take calls after hours or during high volume times of the day, would still be beneficial.

Nick RasmussenOwner, Left Coast Hauling
Landmark Junk Removal

Focus shifted to growth.

With the addition of ABU's Virtual Dedicated Agents and Customer Service Center, our team at Landmark Junk Removal has been able to pivot our focus toward growth. Having Dedicated Agents with expertise gives us the confidence and peace of mind to know that the first impression our customers receive will be top notch.

Lyndsey PetermanOwner, Landmark Junk Removal
Junk Masters

More jobs. Lower costs.

Using ABU has been a great boost to our business! More Jobs and reduced costs. Can't beat that!

Mitch H.Owner, Junk Masters

Let's get your phones covered.

Call us. We'll walk you through it, and you'll know if it's a fit in one conversation.

What owners and agencies ask us.

From home services companies

  • We quote it on a short call, based on your call volume and the coverage you want. Every plan is month to month. No annual contract, no setup fee. If it isn't working, you stop.

  • Yes. We book in the system you already run, so your dispatcher sees the appointment the moment it's set. You don't buy new software for this.

  • Business hours, after hours, weekends, or all of it. Most companies start with overflow and after hours, then hand us the full line once they see the bookings.

  • We draft it from your kickoff call and you approve every line before we go live. Want a change three months in? Tell us and it's updated.

  • Every booked appointment is logged with the job type, the source, and the value. You get the numbers, not a vague activity summary.

From marketing agencies

  • No. Your brand, our team. We answer in your client's name, we work under your agency's process, and we stay invisible. That promise is the whole product.

  • Either one. White label means we bill you wholesale and you set your own price. Referral means you make the intro and collect 10% recurring, rising to 15% and 20% at Growth and Partner.

  • On white label we bill the agency at wholesale and you invoice your client at whatever you decide. On referral we bill the client directly and pay you monthly.

  • We start with a single client so you can see the work before you put your name on it. Run it for a month, listen to the calls, look at what got booked. If it holds up, you decide which other clients to offer it to.

  • The kickoff call plus your existing intake notes. We already know home services, so we're learning your specifics, not the industry.

Schedule a call