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Your clients don't churn over bad leads, they churn over the wait.

The callback came hours later and the homeowner booked someone else. We answer while they're still on the phone and book it as your service.

An agency owner listening to a home services client explain something across a table

You send the leads, and you still get blamed.

You did your part, but you lost the client anyway.

The lead was fine. You send your client a lead in the morning, but they don't call back until the afternoon. By then the customer has already moved on. Three weeks later your client is telling you the leads are bad.

Leads aren't proof. You report leads, but your client is measuring revenue. Those aren't the same conversation, and theirs is the one that counts.

And then they're gone. You lose the client over a process you never controlled. And now you have a contractor telling people your marketing doesn't work.

Put a number on it.

Most agencies know their churn rate but have never worked out what it costs them.

Churn rate6.7%
Cost to replace them$3,200
Leads needed to replace them32

Revenue gone with them, a month

$5,200

Every client you keep is one you don't have to go out and replace.

JRA

How one agency stopped the churn.

JRA is a junk removal marketing agency running PPC and SEO. Their campaigns were working. Their clients were canceling anyway.

Before

Calls got picked up when somebody had a free hand and missed when they didn't, so jobs went to whoever answered first. JRA was on the defensive every month.

What they changed

JRA added appointment setting to what they already sold. Same campaigns, same channels, but now the calls got answered and booked.

After

Their clients could see appointments on the schedule, and the questions stopped. JRA went from one more agency selling traffic to the one their clients couldn't replace.

Other agencies doing this.

Marketly
SurchDigital
Taurify
JRA
Dunzo Marketing

Three services you can put your name on.

Same team, same guarantee, delivered under your brand. Add or drop a client any month.

Your client's line is always covered.

Call Receptionist

Every call picked up and handled their way. The urgent ones get put through, the rest come as a message.

The easiest one to attach to what you already sell. It stops the leak your campaigns keep getting blamed for.

Booked fast, before they move on.

Appointment Setting

We tie into their scheduling system and book the appointments ourselves, by the rules they set.

This is the one that changes your reporting from leads delivered to jobs booked.

A trade-trained assistant, dedicated to your client.

Dedicated Assistant

They answer, book, dispatch, and handle the permits and invoicing behind it.

For the client who needs a back office, not another campaign.

White label it under your own brand.

We bill you at partner rates. What you charge on top is your call, and your client only ever deals with you.

  • Your client's callers reach a person who sounds like their own front desk

  • You own the client relationship end to end, and it's sold as your agency's service

  • We handle onboarding, technical setup, and reporting, so you can sell it and go

You finally see what happens after the click.

Every call your campaigns generate gets logged, tagged, and reviewed. We meet with you weekly or biweekly and hand it back.

Sometimes the data points at the campaigns. Sometimes it points at the business itself, and now you can show them what's costing them jobs. Either way, you show up with answers instead of a report. Clients don't cancel the person making their business better.

Not looking to add a service? Send us the introduction instead and get paid every month they stay with us.

  • 1

    What callers are actually asking for, in their words

  • 2

    Where they hesitate: price, availability, service area, or something the client hasn't fixed

  • 3

    Which services are pulling calls and which ones aren't

You're not selling this on your own.

Adding a service is easy. Selling it is where it stalls, so we do that part with you.

Most agencies are live with their first client inside two weeks.

We show you which clients to offer it to.

A workshop with your team on spotting where this lands. Pitching the wrong ones costs you credibility.

We build the materials you put in front of them.

One-pagers, a pricing framework, and the onboarding flow, in your branding and ready to send.

We train your team on the systems.

Whoever handles delivery on your side knows how it works before your first client asks.

We sit on the onboarding calls with you.

We answer the questions about how it runs, so you're never guessing in front of your client.

Every booking has a quality assurance team behind it.

Your setter isn't working alone. A QA team pulls real bookings, listens to the call, and checks it against the rules you approved for that client.

Start with one or two clients. Each month of data makes the next one better, and that's where the retention comes from.

Four booking specialists, each on a call from their own home

A booking that breaks your client's rules doesn't count toward your volume

Coaching goes back to the setter that week, not at a quarterly review

How a client goes live.

Here's what happens between signing a client and answering their first call.

See how it works
1
You bring the client.

One onboarding form covers everything we need. Run the kickoff call yourself, or we'll join it with you.

2
We build the script.

We shape our tested booking framework around your client's services, pricing, and rules, and they sign off before anyone picks up.

3
We connect to their systems.

We work inside the CRM and calendar their team already uses, so nothing changes on their end.

4
We test everything before launch.

The day before, we forward the lines and run every call flow end to end, so nothing surprises anyone on day one.

5
We go live.

You and your client pick the date. From then on, their line is covered.

Churn dropped. Clients close more deals.

Since adding ABU, our clients have been closing more deals than ever before. Our churn rate dropped, and we finally stand out.

TaurifyCayleb PletosFounder, Taurify

Get paid to retain your clients.

Not every agency wants to deliver another service. Send us the introduction, we handle everything from there, and you get paid every month they stay with us.

Starter

10%

Growth

15%

Partner

20%

Recurring, not a one-time finder's fee.

Questions agencies ask us.

  • Only if you tell them. We answer like we work there, and we work for your agency. Our team leaders do speak with your client directly when a booking needs clarifying, so you're not stuck relaying messages.

  • Yours, end to end. You set the price, you handle the renewal, you present the reporting. We're staffing behind your brand.

  • White label means you resell it: we bill you at partner rates, you price it, you keep the difference. Affiliate means you make the introduction and collect a recurring percentage.

  • Whatever your client already runs. ServiceTitan, Housecall Pro, Jobber, Workiz, GoHighLevel, and the rest of what home services uses. If your client books in it, we book in it.

  • That's the recommended way in. Each month of data makes the next one better.

  • Yes. Answering for the trades is the whole business, so your client's setter already knows how these calls go.

  • It doesn't count toward your volume. QA checks every booking against the rules you approved, and you can listen to the call on any appointment.

  • Depends on the service and the volume. We quote per client on a short call, and you set whatever price you want on top.

Let's talk about what churn is costing you.

We'll look at your churn rate and your retainer, put a real number on last year's cancellations, and show you what changes when your clients see booked jobs.

Schedule a call